FAQ

Custom Shop FAQ

What if I want to color match a component to my car?

The Custom Shop Configurator currently includes an option that allows you to paint the dial, pointer, and retainer yourself if you would like to match these components exactly to your vehicle.

When you order with this option, we will automatically send three of each component for you to paint and return to Auto Meter for screening and assembly.

We have included a color wheel tool in the configurator to help you visualize an infinite range of colors. Please be aware that we cannot be responsible in the rare instance that issues arise from specific paint types being incompatible with our screening process. While we are currently unaware of any such incompatibilities, this does not remove them from the realm of possibility.

We will make every effort to work with you should a problem arise. The build process begins once the painted pieces have been received by Auto Meter and have passed a screening adherence test.

Will the gauges look exactly like what I see on screen?

The color of the physical Custom Shop gauges you receive may differ from what you see on the website for a few reasons. Screen color calibration and brightness play a large role in how accurately colors appear.

We use Pantone colors through the Custom Shop to provide a close representation of the colors used on the final product. However, because this is a digital representation of a physical product, an exact match is very difficult to guarantee.

Minor changes from batch to batch can also cause paint mixes to vary slightly. The dial color can affect the shade of the numbers and ticking, similar to how the base coat of paint on a car can affect the final outcome.

Color samples are available upon request for an additional charge. Contact our Custom Shop at (866) 248-6356 for more information.

What are the dimensions of the Custom Shop gauges?

You can find gauge sizing information here.

How do the Custom Shop gauges illuminate?

Auto Meter Custom Shop gauges illuminate around the dial by flooding light from the edges. We currently offer incandescent bulbs and LED lighting options.

We are not currently offering custom through-the-dial lit gauges in the Custom Shop.

One thing to keep in mind with optional color LED illumination is color balance. For example, a red LED can make red numbers or a red pointer harder to see compared to using white lighting or a white pointer.

What forms of payment are accepted?

The Auto Meter Custom Shop accepts Visa, Mastercard, and Discover.

Is my order secure?

We use 128-bit encryption for secure online purchasing. Auto Meter does not store your payment information. Immediately after payment is processed, this information is securely deleted.

We take your privacy and your trust very seriously, and we take extra steps to help ensure a safe shopping experience.

What are shipping charges like?

This is one area you will not have to worry about. Regardless of the size of your gauge kit, any kit shipped anywhere in the continental United States ships for free. No hidden fees and no handling charges.

We use UPS as our exclusive shipping partner.

What about international shipping?

International shipping rates vary from $49.99 to $99.99 USD depending on your location. This charge does not include any taxes, duties, excise fees, or other fees associated with imports.

How long will my order take?

Currently, we expect each gauge set to be custom built to your specifications and shipped within three weeks of the initial order.

Some orders may be completed sooner, but in most cases this will be the maximum amount of time. If there are any issues that may prevent your order from being completed within this time period, a member of our staff will contact you.

For orders where you are painting components yourself, this time period will be extended due to shipping time back and forth.

What type of warranty is included?

All products purchased through the Auto Meter Custom Shop include our full one-year competition warranty.

Our gauges are made to stand up to the rigors of racing, and we stand behind each and every one of them as we have for over 50 years. Auto Meter’s legendary technical support staff is also available to you free of charge, regardless of the age of the products.

Because these are custom instruments, no returns are accepted.

Are Custom Shop gauges suitable for race applications?

Absolutely. Every Auto Meter gauge is built with the singular purpose of being the best gauge available for any application, for any amount of money, anywhere.

Accuracy and durability are second to none, and all of this goes in before our name goes on. We hold more motorsports wins than all other instrument manufacturers combined and plan to keep it that way.